Organise IT support tickets and equipment history.
Keep customer devices, support requests and technician visits together in one free service workspace.
Start your free workspaceTrack each customer device
Create customer and equipment records for desktops, laptops, printers or network devices. Record model and serial number without storing passwords.
Manage support requests
Log a new ticket, set priority, assign a technician and record troubleshooting notes as the job moves toward completion.
Review support contracts
Record maintenance contract dates, covered equipment and agreed visits. Review expiring contracts in your dashboard.
Share completed work
Save service notes and print a service report for the customer. Technician assignments do not create separate staff logins.